About Us

IT Support Computer Company Newcastle

SOS Technology Group is a computer sales and support company based in Newcastle, Australia. SOS is renowned for its professional technical experience, reliable services and first-class support. We pride ourselves on utilising our extensive technical knowledge to constantly improve the level of service provided to our clients.

The SOS Story

Founded in 1996 by Glen Sturt, SOS started life as Sturt’s Operational Systems. Glen started the company to provide exemplary service to all computer users regardless of the industry they work in. In 2000 the business officially changed it’s name to SOS Computer Services to reflect its focus on providing service and support for business networks. The business had grown from just one employee to six people. In 2005 SOS became a Microsoft Partner, and commenced offering fixed cost  IT packages, managed services and service level agreements. SOS also relocated to new offices at Lambton. In 2007 SOS acquired Advanced Computer Services. During this period Glen was diagnosed with leukaemia for the second time and his son Andrew took over the running of the business while he underwent treatment. In 2012 SOS and Advanced Computer Services merged to form SOS Technology Group.

 

Utilising state of the art software, reporting and industry endorsed best practices, SOS is now responsible for managing over 50 business networks with over 1000 computers and servers across Australia. SOS Technology Group employs 15 people and offers a wide range of services including fixed cost IT support, managed services, service level agreements, help desk services, project management, deployment assistance, web site design, search engine optimisation (SEO), website management contracts, creative design, custom software development and is also a Toshiba service centre. Unfortunately, due to his ongoing treatment, Glen is unable to return to work and has now retired. Andrew leads a team of 15 highly dedicated and motivated professionals that will continue to offer not just first class IT support, but a true technology partner committed to a long term relationship, assisting organisations in all aspects of their business technology.